Terms & Conditions

General

These terms and conditions set out the basis on which you can visit our website www.menopausetreatments.co.uk by email, by telephone, by SMS text, or in person.

Please read through these terms and conditions carefully before making a booking with the Clinic. We reserve the right to vary these terms and conditions from time to time. Please also read our Privacy Policy regarding your personal information.

If you have any questions or comments about this website, or want to ask us anything about our terms and conditions, please us at info@drsaadiameyer.com , or by using the Contact Us link on the main menu at the top of the page. Alternatively, you can call us on 01932 706402.

Patient Consultations

All new patients will be taken through a consultation, including a detailed medical history. This enables the clinic to assess your suitability for treatment. All patient data is strictly confidential.

It is your responsibility to disclose all medical conditions and or medications to the clinic. The clinic will not be liable for any future issues related to non disclosed conditions.

Prescriptions and Medications

1. Prescriptions are issued by the doctor and WE will ensure you have sufficient medicine until
your next review, with repeats if necessary. Please check with the pharmacy before
contacting the clinic.

2. By Law a prescription is valid for 6 months from the date on the prescription, unless the
medicine prescribed contains controlled drugs (i.e. DHEA or TESTOSTERONE). Controlled
Drugs are sometimes misused, so strict legal control applies to their supply to prevent them
from being misused. A prescription for the controlled drugs is valid for 28 days from the date
on the prescription.

3. No prescriptions can be created without a review with a doctor.

4. All our prescribed medications are dispensed by specialist pharmacies in London, both
pharmacies compound bespoke medications specifically for the individual patient. Further
details of how to obtain prescribed medications are provided at the relevant time.

5. Once dispensed, medications are sent to patients by post. Patients are given options
regarding postal delivery when ordering their medications.

Blood Tests

1. If you have been requested by the doctor to have blood tests in advance of your review it is
your responsibility to arrange for these with the lab at least 7 days in advance of your
appointment. This will allow for your results to be available for your review.

2. Please do not take any medication on the day of your blood tests.

Queries out of office or in-between scheduled appointments

1. Please be advised that there are no emergencies with hormone treatment, however, if you do
experience any unwanted side effects out of office hours, please contact your primary care
provider.

2. Please note that doctors cannot provide consultation advice via email. All advice must be by
prearranged consultation, either in person, over the phone or via video chat.

Reviews and Follow Up Appointments

1. You are required to have a review with your doctor every three to six months in order to
continue treatment at The Meyer Menopause Clinic. These appointments can take place in person or remotely.

Scans and Ultrasounds

1. Pelvic Ultrasound scans- if you have had a recent scan kindly bring it with you to show the
doctor.

2. Please note that a baseline Ultrasound scan may be requested by the doctor.

Cancellations and Non-Attendance

Please note The Meyer Menopause Clinic has a 72 hour – three working days cancellation policy. If any cancellations are made with less than three working days’ notice, the full consultation fee will be charged. Cancellations made prior to this will not be charged. Working days are Monday to Friday between 9am and 5pm.

Please note, we are a very busy clinic and any request we receive to reschedule an appointment will automatically result in the cancellation of the original appointment. This allows us to open these appointment slots up for patients on our waiting list.

Payment

For ALL consultations a non-refundable £195 deposit will be charged to your card at the time of booking, in order to secure your appointment, please note this is non-refundable.

Our Terms are full payment on the day of treatment directly in the clinic. Cash and all major credit and debit cards are accepted. Please note we do not accept cheques.

Refunds

No refunds of any kind will be given on any treatments, consultations, tests or any procedures undertaken.

Accuracy of Content

We take every care to ensure information on this site is accurate; however, some prices or details shown on the website may change from time to time and it is possible that errors will occur. We will endeavour to rectify any errors as swiftly as possible.

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to Creideamh Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

Links to Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Complaints

At the Meyer Clinic, we continuously strive for patient satisfaction and improvement. However, if you feel as though we have fallen short, we would appreciate your feedback. Patients of The Meyer Clinic are entitled to make an official complaint if they are not satisfied with the treatment or service that they have received. Please raise your complaint as soon as possible, ideally within 6 months of the event or 6 months from the date in which they became aware of the cause for complaint.

Complaints should be submitted in writing to secretary@drsaadiameyer.com. We aim to acknowledge all complaints within 3 working days and our complaints procedure will be implemented as soon as possible.

Our aim is to provide a full response within 20 working days, or where the investigation is still in progress, a letter explaining the reason for the delay. If a complainant is not satisfied with our response, there are 28 days in which to appeal. If we do not hear further within this time, we will deem the matter concluded and that the complainant agrees with our decision. Should you still not be satisfied with the handling of your complaint after you have appealed, your matter may be referred to the Independent Doctors Federation as an independent adjudicator.

Contact Details

If you have any queries about these terms and conditions, or any other aspect of our website please contact us by any of the methods detailed in the Contact Us section on the main menu at the top of the page.

Julie Anderson

12/07/2023

I approached Dr Meyer after my attempts to sort out my hormones with my local Dr were very unsatisfactory. Dr Meyer was very informative, friendly, professional and caring. She ran blood tests to find out exactly what was going on with my hormone levels, it was very thorough process. The result being I feel so much better, myself again, finally! Thank you Dr Meyer.

Deborah Barnett

I visited Dr Meyer as I wanted to see a specialist rather than my surgery doctor who not only is impossible to get an appointment with but prescribes HRT with a one fits all attitude. I have been so impressed with my progress with Dr Meyer and how much better I felt within the first 3 months of my individual prescription. Based on the improvements that showed from my blood tests and scan my next 3 month prescription was tweaked and again I feel I have more energy, sleep much better and my mood is now balanced again. So thank you Dr Meyer

Marie Chowdhury

06/07/2023

I can hand on heart recommend Dr Meyer. I spent 14 years with severe insomnia after giving birth to my first child, the only time in the 14 years that I did sleep better was when a was pregnant with my second child, which lead me to believe I had an in balance of hormones. I now know I have an over production of oestrogen and under production of progesterone and testosterone. Initially, consultations with the regular GP resulted in me taking antidepressants and sleeping tablets for a short period of time, which did not work. I also tried acupuncture, a nutritionist, Meridian tapping, yoga, reflexology, hypnotherapy. I saw several gynaecologists, one of which did not test my body and gave oestrogen orally and topically, which would have exasperated my condition. It was a god send when I found Dr Meyer, who operates robust , thorough tests. She has balanced my hormones, and with a combination of hormones and supplements, plus meditation, I am finally sleeping and enjoying life again. I can 100% recommend Dr Meyer.

Cathy Waddington

09/06/2023

I first visited the clinic in September of 2022. I had been experiencing many typical menopause symptoms such as brain fog, fatigue, headaches and mood swings and these were interfering with my daily life and the smooth running of my business. Dr Sadia Meyer was very thorough in her approach and explained everything very clearly. She prescribed me a number of hormones specifically tailored to my symptoms, and a raft of vitamins and supplements. Just 3 months later I was already feeling the benefits, and a full 6 months later I can honestly say I am a different woman. I would highly recommend Dr Meyer to any woman going through menopause - don't suffer in silence!

C D

02/05/2023

Dr Meyer is knowledgable, compassionate and explains things in a really straightforward way. I am very happy that I found her.

Tamara Rowland

18/04/2023

Dr. Meyer is a god send. She explained the peri and menopause process clearly and tailored the HRT prescription to my individual needs. My brain fog was so bad I started to think I was getting early onset Alzheimers. Dr. Meyer addressed this along with my other many symptoms. Exceptionally thorough with follow up appointments. She is busy for a reason - she gets results. Highly Recommend!

Erica Lawrie

11/04/2023

If you are suffering or even think you might be suffering with menopause symptoms I encourage you to make an appointment with Dr Meyer. It is no exaggeration that her diagnosis and treatment literally changed my life! I was initially suffering with just hot flushes and sleep deprivation, I was totally miserable and exhausted. I went from initial consultation to life changing situation in a matter of weeks, the hot flushes were gone and I was getting 5-6 hrs uninterrupted sleep a night. I have remained a patient of Dr Meyer's now for 2-years as my symptoms have changed and new ones emerged like lack of libido and memory loss but with each review and adjustment to my HRT and supplements then each symptom gets addressed. Together we have learned so much about my body. Thank you Dr Meyer!

Lindsay Middleton

06/04/2023

After spending over a year on HRT treatment from the GP which wasn't working, I found Dr Meyer. I would highly recommend anyone with HRT symptoms to attend her clinic. I had suffered with hideous brain fog, anxiety, exhaustion and felt myself disappearing. After 4 months of being under the care of Dr Meyer, I am starting to feel like myself again. I am sleeping better, the anxiety is reducing and my energy and enjoyment for life is returning. I loved Dr Meyer's approach and finally felt heard and understood.

Sally Brown

30/03/2023

I knew feeling low, miserable and lack lustre wasn’t really ‘me’, however much my brain was tricking me it was. So, I over ruled my brain and decided to invest in myself and visit Dr Meyer. Dr Meyer made me laugh, explained things so well and after comprehensive checks, got me cracking on a plan. I have just had my 3 month review and discussed a few tweaks to my prescription, following my feedback and blood tests, and I’m feeling great. I’ve also had bonus advice on my skin too and with prescribed skincare from Dr Meyer my skin is now looking better than it has since it started being problematic probably in peri menopause with hindsight. Happy days! Thank you.

Rachel O'Farrell

24/03/2023

If you’re struggling through perimenopause like I was, I certainly recommend reaching out to see Dr Meyer. I am finally feeling understood, cared for and much, much better.